Communication & Record Keeping Awareness Training Course
Communication & Record Keeping Awareness
This course provides an awareness of the principles of good communication and recordkeeping within a care environment, to ensure effective communication skills and good practice when recording information.
- Definition of communication
- Communication methods
- Communication techniques
- Models of communication
- Managing communication
- Legislation and good practice
- Key principles of record keeping
- Care records
- Errors and prevention
Course Delivery and Certification
This course is delivered as a set of group activities, and each candidate received a Certificate of Attendance.
Call 0800 999 4 112